Frequently asked questions

Answers to the most frequently asked questions from our customers.

General FAQ

Can i get from you Elementor Pro?

Yes. All you have to do is buy at least one theme from us. Therefore, you are entitled to Elementor pro and Astra pro (plugins and licenses). You can find the exact procedure HERE.

Are all Template kits created with Elementor PRO?

Yes, all template kits are created using Elementor PRO. If you want the theme to appear on your website and be functional, we recommend elementor PRO. If you do not have it, you can use our Bonus, thanks to which you can get the elementor PRO (plugin and license) for free. Find out more HERE

Are your template kits created with elementor 3.0+?

Yes, all template kits are created with elementor version 3.0+. This ensures flawless compatibility and increased performance.

Can I get a refund?

Unfortunately, since this is digital content, a refund is not possible.

I bought a product from you, how can I download it?

The link to download the theme will be sent by e-mail with the order details. You can also download it from your account.

Can I use the template kits I bought from you to create websites for my clients?

Yes, you can also use purchased themes for your clients’ websites.

Can I sell template kits that I bought from you?

Template kits you buy from us are intended to be for you or your clients’ websites. If you want to offer any of our themes for sale, please contact us to go through the rights to sell. Contact

Can you create a website or custom template kit for me?

If you have not found a template kit that would meet your criteria, there is an option to hire us and we will create a tailor-made template kit for you. The service also includes the installation of WordPress, plugins and everything needed for a great-looking site. Hire us

Do you have plugin?

Unfortunately, we do not currently have a plugin. Template kits can be easily installed using the elementor import function—instructions to be found on this Help Center link. Alternatively, you can hire us to install the template kit. Hire us

What is the difference between the Template kit and theme?

Template Kits are built as a group of individual templates. Template kit consists of templates for each page that a standard website will need to use, as well as templates for individual components, namely headers, footers, posts, archives contact forms, and so on. 

FAQ about Bonus

Does the bonus also contain plugins?

Yes. You will also receive a plugin necessary to use all Elementor and Astra’s functions for each purchase. Plugins are downloaded from the sources elementor.com and wpastra.com

What if I do not use the Astra theme?

It depends on you – whether you want to get a license key and plugin for Astra Pro. If you are satisfied with your theme, keep it. Our themes are compatible with every theme.

Can I get license keys without giving you WordPress credentials?

Unfortunately, this will not be possible. We will need your WordPress credentials to install PRO plugins and licenses successfully.

Can I get license keys for more than one of my websites?

For purchasing one theme, you have the option to obtain one license key for Elementor and Astra. If you prefer license keys for multiple sites, you will need to purchase the required number of themes.

Do I get the keys after each purchase of your products?

Yes. You can get license keys and plugins for Elementor PRO and Astra PRO with each purchased theme.

Is it safe?

Of course. We process personal data within the GDPR. As for the security of installed plugins and licenses Elementor PRO and Astra PRO, they are downloaded directly from the original sources of the sites elementor.com and wpastra.com. Therefore no risk. Safety first.

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